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About POSYatra

Empowering Indian restaurants and retail businesses with technology that actually works — built for Bharat, priced for everyone.

Our Story

Born from Real Business Challenges

In 2019, our founders visited hundreds of restaurants and retail shops in Bhopal and across Madhya Pradesh. They discovered a common problem: business owners were struggling with outdated billing software that couldn't handle GST, crashed during peak hours, and provided zero insights into their business performance.

That frustration became the seed of POSYatra. We set out to build a POS solution that was powerful enough for enterprise use, yet simple enough for a street-food vendor — and affordable enough for every Indian business owner.

Today, POSYatra serves 500+ businesses across 12+ cities in India, processing millions of transactions every month. From single-outlet dhabas to multi-city restaurant chains, we power India's food and retail revolution.

India's first Captain app that works over the internet — your waiters take orders from anywhere in the restaurant, with no need to stay on the same WiFi as the billing counter.
500+ Businesses Served
12+ Cities Covered
4.8 ★ Average Rating
5+ Years of Experience
Our Journey
19
2019 — Founded in Bhopal, MP. First 10 customers onboarded.
21
2021 — Crossed 100 businesses. Launched offline mode & one-click GSTR-1 / GSTR-3B reports.
23
2023 — Online ordering & WhatsApp billing launched. Expanded to 10 cities.
25
2025 — 500+ businesses, 152 verified reviews, 4.8/5 rating.
Our Foundation

Mission, Vision & Values

Our Mission

To democratize technology for Indian businesses by providing enterprise-grade POS software at SMB-friendly prices, with Hindi & English support that makes technology accessible to every Indian entrepreneur.

Our Vision

To become India's most trusted business management platform — enabling 10,000+ restaurants and retail businesses to operate more efficiently, profitably, and compliantly by 2028.

Our Values

Customer-first thinking, relentless innovation, radical transparency in pricing, and deep commitment to helping Indian businesses grow. We succeed only when our customers succeed.

Why POSYatra

Why 500+ Businesses Trust Us

We're not just software vendors — we're your business growth partners. Here's what sets us apart.

Constant Innovation

We release product updates every 2 weeks based on direct feedback from our customers. Your suggestions shape our product roadmap.

Client-First Approach

Every decision starts with a simple question: "Does this help our customers?" Our NPS score of 78 reflects our commitment.

24/7 Dedicated Support

Real humans, not bots. Our support team is available 24/7 via WhatsApp, phone, and email in both Hindi and English.

GST Expert Team

Our team keeps POSYatra fully aligned with GST rules, updating tax slabs, HSN handling and return formats with every regulatory change from the government.

Truly Affordable

Enterprise features at SMB prices. Restaurant plans start at just ₹2,500/year with no setup fees, hidden charges, or lock-in contracts.

Bank-Grade Security

256-bit SSL encryption, daily automated cloud backups, and payments handled by trusted, secure payment gateways. Your data is always safe with us.

Our Culture

How We Work

Think Customer-First

Every feature, every design decision, every support response — we always ask: "How does this help our customer succeed?" Customer obsession is not a buzzword here; it's our operating system.

Move Fast, Fix Fast

We ship new features in days, not months. When bugs are reported, we fix them within hours. Speed and reliability are non-negotiable for us because your business runs 24/7.

Grow Together

Our customers' success is our success. We celebrate every milestone our clients achieve — from first GST filing to opening a new outlet. We're invested in your growth journey.

Ready to Transform Your Business?

Join 500+ businesses that have already made the switch. Book a free personalized demo today.

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